Why PMP?

The PMP recognises candidates who excel at managing the people, processes, and business priorities of professional projects. PMI, the world's leading authority on project management, developed the PMP to recognise project managers who have demonstrated project leadership experience and expertise in any mode of operation.


Manage conflict Interpret the source and stage of the conflict
• Analyze the context for the conflict
• Evaluate/recommend/reconcile the appropriate conflict resolution solution
Lead a team
Set a clear vision and mission
• Support diversity and inclusion (e.g., behavior types, thought process)
• Value servant leadership (e.g., relate the tenets of servant leadership to the team)
• Determine an appropriate leadership style (e.g., directive, collaborative)
• Inspire, motivate, and influence team members/ stakeholders (e.g., team contract, social contract, reward system)
• Analyze team members and stakeholders’ influence
• Distinguish various options to lead various team members and stakeholders
Support team performance
Appraise team member performance
against key performance indicators
• Support and recognize team member
growth and development
Determine appropriate feedback approach
• Verify performance improvements
Empower team members and stakeholders Organize around team strengths
• Support team task accountability
• Evaluate demonstration of task accountability
• Determine and bestow level(s) of decision-making authority
Ensure team members/stakeholders are adequately trained
Determine required competencies and elements of training
• Determine training options based on training needs
• Allocate resources for training
• Measure training outcomes
Build a team
Appraise stakeholder skills
• Deduce project resource requirements
• Continuously assess and refresh team skills to meet project needs
• Maintain team and knowledge transfer
Address and remove impediments, obstacles, and blockers for the team
Determine critical impediments, obstacles, and blockers for the team
• Prioritize critical impediments, obstacles, and blockers for the team
• Use network to implement solutions to remove impediments, obstacles, and blockers for the team
• Re-assess continually to ensure impediments, obstacles, and blockers for the team are being addressed
Negotiate project agreements
Analyze the bounds of the negotiations for agreement
• Assess priorities and determine ultimate objective(s)
• Verify objective(s) of the project agreement is met
• Participate in agreement negotiations
• Determine a negotiation strategy
Collaborate with stakeholders
Evaluate engagement needs for stakeholders
• Optimize alignment between stakeholder needs, expectations, and project objectives
• Build trust and influence stakeholders
to accomplish project objectives
Build shared understanding
Engage and support virtual teams
Define team ground rules
Mentor relevant stakeholders
Promote team performance through the application of emotional intelligence
Assess behavior through the use of personality indicators

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